Top Questions
What devices does Brick work with?
Brick works with iPhones running iOS 17 or later. For optimal performance, we recommend upgrading to the latest iOS. Go to Settings > General > ...
Brick won’t scan? Step-by-step guides
Please confirm that you see a “Ready to Scan” popup when you tap the center icon or "Tap or Hold to Brick" on the Brick app Note that you must open t...
What are Emergency UnBricks and how can I replenish them?
Emergency UnBricks let you unlock your phone without your Brick if you need quick access. You get 5, so you’re covered if you lose your Brick or are a...
Where is my order?
You can track order details and fulfillment status by looking up your order using order number + email or tracking number HERE . Still need help? : ...
Return Policy + Start a Return
If you would like to return your items, you must submit a return request within 30 days of delivery . Once your return request is approved, you’ll be...
Brick Basics
Learn the basics and how to set up your device
11 articles
Brick Night Basics
Learn the basics and how to set up your device
5 articles
Order Changes
Change or cancel order
1 article
Digital Health Resources
Check out this folder for our 10-Day Challenge, helpful tips from our community, and more!
3 articles
iPhone Support
Troubleshoot iPhone errors and learn about iPhone specific features
1 category
9 articles
Android Support
Learn about Android specific features
4 articles
Family/Household Questions
Sharing a Brick and using it as a parent
2 articles